Every Customer. Every Language.
Your CX Platform.

Every Customer. Every Language.
Your CX Platform.

Every Customer. Every Language.
Your CX Platform.

Connect with your customers in 150+ languages, and upgrade the experience effortlessly with digital assistants, sentiment analysis, Generative AI, content classification, and actionable insights.

Connect with your customers in 150+ languages, and upgrade the experience effortlessly.

Trusted by the most valuable brands

Empower Efficiency

Empower Efficiency

Empower Efficiency

We automate the tedious tasks so your teams can focus on delighting your customers. Our AI suite creates a better agent experience and happier customers, and shares the important insights to the right people in the business who need it most.

We automate the tedious tasks so your teams can focus on delighting your customers. Our AI suite creates a better agent experience and happier customers, and shares the important insights to the right people in the business who need it most.

Better Messaging

Our syntax & diction suggestions, combined with our custom phrases across 150+ languages, help teams ensure brand adherence and improve quality and tone of communications.

Our syntax & diction suggestions, combined with our custom phrases across 150+ languages, help teams ensure brand adherence and improve quality and tone of communications.

Increased Efficiencies

With automated case summarization, and the ability to to auto-categorize conversations, advisors can spend more time providing the human touch with your most important customers.

Deeper Insights

Sentiment analysis combined with named entity recognition, allows our clients to easily identify trends across products, services, and team performance in 150 languages.

Sentiment analysis combined with named entity recognition, allows our clients to easily identify trends across products, services, and team performance in 100 languages.

Sentiment analysis combined with named entity recognition, allows our clients to easily identify trends across products, services, and team performance in 100 languages.

Smarter Routing

We leverage natural language processing to route conversations to the best teams, and determine whether a suggested response is best crafted through generative AI, or specific, approved knowledge content.

Keep your CX system.
We’ll connect to it.

Keep your CX system.
We’ll connect to it.

Keep your CX system.
We’ll connect to it.

We connect with many of the most popular tech stacks. Check out our data connectors below, and feel free to reach out if you don't find yours.

View our Data Connectors

Your CX System

Your CX System

Your CX System

Easily connect with your existing technology solutions. Whether through one of our apps or our API, our clients’ time to value is measured in weeks, not months or years.

Multilingual

Multilingual

Multilingual

Increase sales, loyalty, and satisfaction by connecting with your customers in their native language. With solutions for surveys, transcripts, and formality, we make complex language challenges simple.

"72.4% of consumers said they would be more likely to buy a product with information in their own language."

"72.4% of consumers said they would be more likely to buy a product with information in their own language."

Harvard Business Review

Harvard Business Review