Any Channel, All of the Time.
Don't be reliable, only when it's convenient. Make it simple for your customers to engage with your brand, straight from their smartphone, so they don't jump channels or switch to someone else. We know that’s not always easy when we change our socials more than we change our socks, so we make it easy to grow your messaging support without the guesswork and without the mess. With seamless integration of 12+ messaging channels directly to your existing CX system, you can rest assured your customers are always connected, and you won’t even need complicated IT intervention to do it.
Facebook Messenger
Live Chat
Mobile Apps
Apple Messages
LINE
SMS, MMS, RCS
Viber
KakaoTalk
"Nearly 80% of companies have or will implement conversational customer engagement to improve customer experience"
International Data Corporation (IDC)