About cxconnect.ai
We help our clients deliver exceptional digital customer experiences. cxconnect.ai is reinventing how innovative companies manage their multilingual customer support operations by providing simple and more delightful customer and agent experiences in every language.
Trusted by the most valuable brands.
“Most Innovative Tech Startup of the Year”
Cxconnect.ai is honored to be recognized as a Grand Golden Globee® winner as we continue to disrupt the CX landscape with our innovative multilingual messaging platform.
Innovative Use of Technology in Customer Service
Most Innovative Tech Startup
of the Year
Disruptor Company in
Business Products or Services
Multilingual Service Your Way
cxconnect.ai offers a suite of products within its multilingual messaging platform, including:
App for Salesforce
App for Genesys
App for Zendesk
Microsoft Dyamics
ServiceNow
API
Language Leader for Service Delivery
cxconnect.ai leverages the best localization techniques specific to service delivery.
cxconnect.ai's multilingual AI messaging platform offers comparable comprehensibility (97%) to bilingual agents (98%) Built-in multilingual content library for professional interpretations Multilingual conversations measured by comprehensibility have similar Average Handle Time (AHT), First Contact Resolution (FCR), and customer NPS as native conversations
Built for Enterprise
cxconnect.ai’s secure software solves your support problems at the highest volumes without compromising data privacy.
A dedicated and personal partnership between your organization and the our Client Success team
Cloud-native SaaS allows you to translate 24/7 in real-time across any digital channel
ISO 27001 certified and GDPR compliant
